Privacy Policy
Last updated: October 23, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information
- Email address
- Phone number
- Church/organization details
Usage Information
- Service usage patterns
- Login times and frequency
- IP address and location
- Device and browser information
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
Service Delivery
Provide and maintain our church management platform
Security
Protect against fraud and unauthorized access
Support
Provide customer support and respond to inquiries
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information:
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Controls
Strict access controls and authentication mechanisms
Regular Backups
Automated backups with secure storage and recovery procedures
Monitoring
Continuous monitoring and threat detection systems
5. Your Rights
You have the following rights regarding your personal information:
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of account + 1 year | Service provision and support |
| Usage Data | 2 years | Analytics and improvement |
| Support Communications | 3 years | Customer service records |
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Address
112327 Mackay Rd, Nateete
Kampala, Uganda
This privacy policy was last updated on October 23, 2025